Emergency Contacts

Emergency Services (Fire / Ambulance / Police)

111

Life-threatening emergencies — ask for the service you need.

Police non-emergency

105

Non-urgent police matters.

Bay of Plenty CDEM Group

0800 884 880

Regional CDEM coordination and duty officer.

Rotorua Lakes Council CDEM

07 348 4199

Local civil defence emergency management.

National Emergency Management Agency

04 817 8700

NEMA national coordination.

Te Arawa Lakes Trust

07 348 8288

Iwi governance and coordination contact.

Marae Hub (Te Arawa portal)

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Coordinate via your marae hub authenticators.

Healthline

0800 611 116

Free health advice, 24 hours.

Lifeline Aotearoa

0800 543 354

Counselling and emotional support.

Rural Support Trust

0800 787 254

Rural wellbeing support.

Power — Unison Networks (Rotorua)

0800 474 866

Outages and faults.

Gas — First Gas

0800 404 040

Gas faults and emergencies.

Water — Rotorua Lakes Council

07 348 4199

Water supply faults.